The Universe of Role Alignment
Role Alignment is a function of Personal Alignment and the Task cum Role design within the organization.

It is the vector that engages with the interplay of Human energy and the task / behavioral context. It is crucial that organizational systems and processes to mobilize latent value and energy is integrated within Role definition.

We at Flame TAO believe that for the individual to energize the Role, it requires explicating the organization model, the business model, the revenue model and throughput model. Flame TAO enables the client to link and integrate the abovementioned models into Role Design and Role Definitions. It facilitates the “defining” of competencies and role effectiveness dimensions. In this process it identifies areas of value creation and sources of waster in the organization. 
 
Roles also become the building blocks for designing “institutional practices” to establish a culture that will foster continuous improvement of all business processes. Roles also define how Teaming and other Cross Functional processes get optimized with the defining and institutionalizing of Job and Link Responsibilities.

In order to find the creative response in diverse situations, the manager must actually have a choice within herself/ himself of a wide variety of roles. For example, in designer, visionary, hunter, craftsperson, coach, captain, controller…

Normally, most managers and leaders find it difficult to respond with creative variety in their role behaviour - it is normal to have a fairly restricted (tried, tested and practised) set of routine responses to typical situations and challenges in the organizational context. S/he needs to be able to experiment and play with some of these alternate role and response patterns to develop this diversity and richness in approach.

We believe that Role Alignment will allow managers will discover new sources within themselves, and new connections with the others and the environment. In this discovery lie the seeds of experiencing themselves in new roles and response patterns, and an unfreezing of their limited role repertoire. Leadership and team-building being two sides of same coin: having this variety internally means reduced resistance to role stances from others.

Interventions on Performance Management Systems:
Within the ambit of Performance Management Systems, Flame TAO anchors and facilitates interventions in the areas of:

1. Job & Role Design
2. Defining Task & Behavioral Competencies
3. Managing Rewards & Compensation Systems
4. Career Design & Management
5. Strategizing Training & Development within the Organization
6. Competency Assessment

Flame TAO integrates the ecology and business perspectives in designing interventions within Performance Management Systems. We create spaces where the business imperatives are linked to desired behavioral competencies. The FLAME TAO team anchors the transition from current systems to design and implementation of new systems.

Illustrative Clients: Shasun Chemicals & Drugs Limited, Malladi Drugs & Pharmaceuticals

Designing the Personal Score Card (PSC)
One of the key challenges for the top management is to translate the long-term organizational and collective goals and targets into a “personal scorecard” for every individual within the organization, clearly depicting and explicating the links between the goals at the individual level with organizational goals.

The design for evolving the Personal Score Cards requires alignment at the throughput and goal level, a process that requires sustained dialogue, negotiations, and flexibility. The Personal Score Card becomes the building block for enabling the person to understand “Goals”, “Deliverables”, “Roles”, “Customers” and Competencies required thereof.

Flame TAO deploys TAO Power Tools (proprietary software solutions) to enable large-scale design and alignment of Personal Score Cards across the organization.

Illustrative Clients: TCS Limited, Malladi Drugs & Pharmaceuticals Limited, Shasun Chemicals… 

Interventions on Throughput Alignment
Throughput Alignment is a systemic process that identifies and eliminates all waste, visible and invisible across the key value stream/s of the organization. The process examines critical links between functions and departments within the organization, and allows the internal or external customer-supplier interface to negotiate the deliverables.

As opposed to conventional wisdom of implementing Throughput Alignment downwards, Flame TAO deploys and facilitates the alignment process at the value stream level. It uses dialogue forums, kaizen, lean tools, and SEDAC amongst other methodologies to bring in alignment at the visible throughput level.

The team integrates role alignment, personal scorecards, team oriented problem solving, and team working to examine and minimized waste in the invisible / human processes.  

Illustrative Clients: Loctite, Malladi Drugs, EPCOS…

Interventions on Goal Alignment
The Goal Alignment process gets initiated with the mapping of the value potential of the organization. The Flame TAO team enables the client organization to identify the tangible & intangible factors that affect organization effectiveness.

The consultant facilitates the translation of long-term strategy to goal setting and goal deployment. In facilitating such a dialogue for goal setting and goal negotiation, the Tao team uses systems modeling, benchmarking, and assessment of best practices. The team then designs and implements these practices, by evoking employees and other stakeholders to enhance their role taking, and improving performance.

Flame TAO also deploys TAO Power tools (a repertoire of software) to scale up and cascade the process of Goal Alignment across the organization. FLAME TAO helps the organization set measures for and establish the linkage between the individual goals. It helps Team / Department and Organization heads to link all their goals with the goals of their subordinates; enables them to track their own progress by monitoring the subordinates’ goals. It helps individuals to clearly state current and target performance measures and also mark the permissible variance limits.  It enables Team / Department and Organization heads to identify any problem pertaining to goal achievement, at a very early stage. 

Illustrative Clients: TCS Limited, Claris Lifesciences, Shasun Chemicals …

Interventions on Role Effectiveness
While this has strong linkages with Personal Alignment and Role Choices, the interventions by FLAME TAO Knoware are designed to explore:

1. Role Design from an Organizational Developmental and Strategic perspective, and
2. Desired task and behavioral Competencies, in terms of complexity and work levels, and
3. Integrate these into a holistic Role Effectiveness Charter for every individual, and enabling him / her to charter growth, choose mentors, and manage dysfunctionalities.

FLAME TAO deploys the Tensegrity Mandala and other frameworks that enable the client organization to design appropriate Roles within functions, and across the Value stream. The process of Role Design also integrates the nature of organization culture and legacies that the client organization has been dealing with.

Role design stipulates and integrates a desired set of skills, knowledge, and behavioral competencies at all levels of the organization, and enables the client organization to design development and mentoring interventions for leaders in the pipeline.

Illustrative Clients: TCS Limited, Shasun Chemicals, Malladi Drugs, Sun Microsystems, Parry Agro

Intervention on Team Effectiveness
Within the continuum that exists between Role Alignment and Organizational Alignment, lies the intervention on Team Alignment & building Team Effectiveness. FLAME TAO carries a significant level of expertise and experience on creating and sustaining synergistic teams.

On Team Effectiveness, FLAME TAO deploys the Team Tensegrity Mandala as a framework to explore and build on critical team processes and team roles that energize the team members. Interventions on Team Effectiveness explore the themes of goal setting, role negotiations, and management of link responsibilities, building trust, resolving conflict, and leadership. FLAME TAO buttresses the phenomena of Teaming with Team oriented problem solving tools such as SEDAC that allows the team members to work on both the tacit and explicit realities.